SolutionsFor owners & GMs
Know how every guest is being looked after.
You can’t read every message. Blue Butler answers routine questions, routes requests to the right team and brings the conversations that need you to the top.
Live on WhatsAppA day with Blue Butler
Your morning starts with what matters, not with every message.
Blue Butler handles the routine and keeps a record of everything else, so you can step in where your judgement counts.
Overnight escalations, in one list
Every chat that needed a person last night, ready before the first meeting of the day.One escalation needs a look
A water leak in Room 312. Butler AI has already told the guest a person is coming and handed it to Maintenance.Arrivals are ready
Today’s bookings, with ID checks done and anything unusual flagged for the front desk.The night stays covered
With after-hours cover on, Butler AI keeps answering. Anything it can’t resolve waits for your team.In short
In short
You see the whole stay, not every message. Butler handles the routine and brings you the moments that need your judgement.
What changes
Fewer surprises. More time with guests.
Before01Learning about a problem from a review.
With Blue ButlerEscalations reach the right department with the reason written down, while the guest is still in-house.
Before02Guest messages spread across personal phones.
With Blue ButlerEvery WhatsApp conversation in one hotel inbox, answered as the hotel.
Before03No record of who handled what.
With Blue ButlerEach request and handover is logged with its room, department and status.
Always on
24 hours. Every language.
- 01
Fewer calls to the front desk
Routine questions are answered on WhatsApp, so the phone rings less and the desk can focus on guests in front of them. - 02
Faster replies, day and night
Guests get an answer in seconds at 3am as well as 3pm, in their own language. - 03
A person when it matters
Complaints and anything Butler can’t resolve go straight to your team, with the full conversation.
What it manages9 modules
What Blue Butler manages
Guests01 / 09
Other solutions
One platform, shaped for every team.
The same WhatsApp conversations reach every department. See how each team uses Blue Butler.
Book a demo
See your whole property in one place.
A 30-minute walkthrough of the dashboard, set up with your own hotel’s information.