SolutionsFor housekeeping & maintenance
Every request arrives with the room number.
“Two towels in 204.” “The AC isn’t cooling.” Guests ask on WhatsApp and the request lands with your team as a task, so nothing depends on a message being passed along.
Live on WhatsAppA day with Blue Butler
A shift where the requests come to you.
No more checking the front desk for notes. Each request shows what, where, who asked and how long ago.
Room cleaning, Room 412
The request is waiting in the list with the room and the guest. You start it, then mark it resolved.“Two fresh towels in 204”
Butler AI tells the guest it’s on its way and creates the request. Auto-handled, no phone call.A leak in Room 312
Butler AI hands the guest to Maintenance with the reason, so the engineer knows what to bring.Guest already checked out
The request is cancelled with a reason, so the record shows exactly what happened.In short
In short
The request arrives with the room, the guest and the department, so the work starts straight away.
What changes
The right request, to the right person, with the room attached.
Before01Requests relayed by phone from the front desk.
With Blue ButlerRequests arrive directly, tagged Housekeeping or Maintenance.
Before02“Which room was that?”
With Blue ButlerEvery request carries the room number and the guest’s name.
Before03No way to show a job is done.
With Blue ButlerPending, In progress, Resolved, visible to the whole team.
Always on
24 hours. Every language.
- 01
Fewer calls to the front desk
Routine questions are answered on WhatsApp, so the phone rings less and the desk can focus on guests in front of them. - 02
Faster replies, day and night
Guests get an answer in seconds at 3am as well as 3pm, in their own language. - 03
A person when it matters
Complaints and anything Butler can’t resolve go straight to your team, with the full conversation.
What it manages9 modules
What Blue Butler manages
Guests01 / 09
Other solutions
One platform, shaped for every team.
The same WhatsApp conversations reach every department. See how each team uses Blue Butler.
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Every request, straight to the right hands.
See how guest requests become tracked tasks for housekeeping and maintenance.