SolutionsFor the front desk
The questions answered before they reach the desk.
Check-out times, breakfast hours, the Wi-Fi password. Butler AI answers on WhatsApp, so your desk can focus on the guest standing in front of it, and on arrivals that need a closer look.
Live on WhatsAppA day with Blue Butler
A front desk shift, with fewer interruptions.
The phone rings less, arrivals are prepared in advance, and the requests that aren’t yours go straight to the team that does them.
A guest asks about check-out
Butler AI answers in the guest’s WhatsApp in seconds. Nobody at the desk is interrupted.An ID doesn’t match
A 14% name match on a driving licence is flagged before the guest arrives. You decide to verify or reject.Late checkout requested
It becomes a Front Desk request with the room and the guest, instead of a sticky note.A billing dispute
Butler AI hands over straight away, so a person talks to the guest about their bill.In short
In short
The desk is for the guest in front of you. Butler answers the questions that used to ring the phone.
What changes
The desk handles people. Butler handles the repeats.
Before01The same five questions, all day, by phone.
With Blue ButlerAnswered instantly on WhatsApp from your hotel’s own information.
Before02Checking every ID by eye at the counter.
With Blue ButlerNames are read and compared before arrival. Only mismatches need you.
Before03Passing requests on by phone or radio.
With Blue ButlerRequests go to Housekeeping, Concierge or Maintenance as tracked tasks.
Always on
24 hours. Every language.
- 01
Fewer calls to the front desk
Routine questions are answered on WhatsApp, so the phone rings less and the desk can focus on guests in front of them. - 02
Faster replies, day and night
Guests get an answer in seconds at 3am as well as 3pm, in their own language. - 03
A person when it matters
Complaints and anything Butler can’t resolve go straight to your team, with the full conversation.
What it manages9 modules
What Blue Butler manages
Guests01 / 09
Other solutions
One platform, shaped for every team.
The same WhatsApp conversations reach every department. See how each team uses Blue Butler.
Book a demo
Give the desk its time back.
See how Butler answers the repeat questions your desk gets every day, on WhatsApp.